Privacy Policy

Introduction

PLM Port St Lucie Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule a consultation, contact us via phone or email, or fill out forms on our website. This may include your name, email address, phone number, physical address, and details about your project or service needs. We may also collect payment information when you engage our services.

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us improve our website and better understand how visitors use our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes processing your service requests, communicating with you about projects, sending estimates and invoices, scheduling appointments, and responding to your questions. We may also use your information to send you updates about our services, special offers, or company news if you have opted in to receive such communications.

Your information helps us analyze how our website is used, identify technical issues, prevent fraud and abuse, and comply with legal obligations. We use data analytics to understand customer preferences and improve our marketing efforts.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, accounting services, or marketing platforms. These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our customers or others. In the event of a business merger, acquisition, or sale, your information may be transferred to the new owner.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit certain features of our website.

We may use third-party analytics services, such as Google Analytics, to collect and analyze website usage data. These services may use cookies and other tracking technologies to gather information about your online activities across different websites.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We limit access to your personal information to employees and contractors who need it to perform their job duties. All personnel with access to personal data are required to maintain confidentiality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Project records and financial documents may be retained for longer periods to comply with legal and regulatory requirements.

Your Privacy Rights

You have the right to access, correct, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly. If you have questions about your data or want to exercise your privacy rights, please contact us using the information provided below.

Depending on your location, you may have additional rights under applicable privacy laws, such as the right to data portability or the right to object to certain data processing activities.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information as soon as possible.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how we use it, and who we share it with. You also have the right to request deletion of your personal information and to opt out of the sale of your information. We do not sell personal information. To exercise your rights, please contact us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: